Community Services - Bradford District Care Trust
New Mill, Victoria Road, Saltaire, Shipley, West Yorkshire, BD18 3LA
14,368
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
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Staff
Reviews
Community Services - Bradford District Care Trust
2014-11-27
Person
5
5
0
Review of Health on the Streets
written by
27th November 2014
i could not have ask for better care, everything was just great, i felt that i could talk to her about everything and ask about things i did not understand, she explained everything really good for me so it was easy for me to understand.
Community Services - Bradford District Care Trust
2014-11-26
Person
5
5
0
Review of Case Managers
26th November 2014
I was visited by the nurse case manager. The nurse was very friendly and knowledgeable about what help and support was available to me to help with my dementia.
No need to change or improve anything!
Community Services - Bradford District Care Trust
2014-11-26
Person
4
5
0
Review of Health Visiting Team Cluster 6 Airedale/Wharfedale
26th November 2014
Good Communication
Community Services - Bradford District Care Trust
2014-11-25
Person
4
5
0
Review of Saltaire District Nursing
25th November 2014
I prefered it when one was able to ring the nurses direct and leave a message, if necessary, rather than have to go through 'Single Point of Access'; but have always found that the Community Nurses are efficient and caring and know myself and my case really well.
It is most helpful when I know, approximately, at what time they are likely to be with me.
2015-01-31 16:32:03
Response from Community Services - Bradford District Care Trust
Thank you for letting us know about your experience and your views on the changes. The Single Point of access (SPA) was developed following patient/service user feedback around their frustrations of having to leave voicemails on office phones for staff to pick up. In response to this a 24hr call handling was created to ensure all patients/service users could speak directly to a person rather than leaving voicemails and being unsure when they were going to be picked up. When SPA receive a call they either ring the staff member on their mobile phone if a rapid response to a call is needed, or they send an electronic message to the staff member. As staff are now able to work using mobile devices they have access to the electronic system throughout their working day when out and about which means they have open access to their diaries and messages.
Community Services - Bradford District Care Trust
2014-11-25
Person
5
5
0
Review of Saltaire District Nursing
25th November 2014
THIS SERVICE IS EXCELLENT, THAT IS IT.,
Community Services - Bradford District Care Trust
2014-11-25
Person
5
5
0
Review of Wrose Health Visiting Team
25th November 2014
Larger room as group is very popular
Community Services - Bradford District Care Trust
2014-11-24
Person
4
5
0
Review of Wilsden Health Visiting Team
24th November 2014
Everything great, info re: sleeping & feeding, and about his growth & development very helpful & informative.
The only improvement would be that he wasn't on HV's list for reminders for appointments.
Other than that a really good service.
Community Services - Bradford District Care Trust
2014-11-23
Person
4
5
0
Review of Unknown
23rd November 2014
Ive been helped and given loads of support in quite a lot of areas in my life.
It depends which member of staff was dealing with me as some staff are good and some not so good.
Depends who you get.
Community Services - Bradford District Care Trust
2014-11-23
Person
5
5
0
Review of Case Managers
23rd November 2014
My health is looked after and can live in my own home. Kind and makes me laugh and looks after me.
Community Services - Bradford District Care Trust
2014-11-23
Person
5
5
0
Review of Case Managers
23rd November 2014
Resources
Short link to review Community Services - Bradford District Care Trust: http://iwgc.net/ejp92